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Onboarding

You are eligible to apply for an account if you meet the following criteria:

 

  • You are 18 years or older
  • You hold a sole bank account in a licensed bank in Hong Kong
  • You are a qualified Professional Investor in Hong Kong
  • You are not a US citizen or resident
  • You are not a citizen of a sanctioned country
  • You do not reside in the United States, the United Kingdom or the European Economic Area

Please refer to the onboarding page for more details.

You will need to provide the following documents: 

 

  • One of the following identification documents (in priority order):
    • Hong Kong Identity Card (HKID)
    • China National ID Card (with a travel document, such as the Exit-Entry Permit for Travelling to and from Hong Kong and Macao as a supplementary document for verification of your English name)
    • Passport photo page
 
  • Residential Address proof (dated within the last 3 months)
 
  • Asset proof (dated within the last 3 months) showing portfolio(s)* of not less than HK$8 million (or its equivalent in foreign currency).
    *Portfolio means a portfolio comprising any of the following: 
    • Investments (including stocks, bonds, unit trusts, equity linked investment and other assets based on market value)
    • Certificates of Deposit (CDs)
    • Cash or cash equivalent deposits

Once you have completed the application form and submitted all the required documents, we will respond to you in 3 business days.

Yes, if you are an employee of a Licensed Corporation or Registered Institution AND subject to investment restrictions by your employer, we are required to obtain your employer’s consent before proceeding with your account application.

 

To simplify the process, we provide a template for the employer consent letter. Simply download it here and submit the completed letter alongside your application.  

Having Professional Investor status grants you access to exclusive investment opportunities, including alternative funds, which are specifically designed and available only to Professional Investors.

The Self-Certification form is required to collect information about your tax residency in compliance with the Common Reporting Standard (CRS), and is part of Chubb Wealth’s obligation to follow the Hong Kong Inland Revenue Department (HKIRD) Automatic Exchange of Financial Account Information (AEOI) rules.

 

For AEOI purposes, a person is considered a Hong Kong tax resident if they:

  • Ordinarily reside in Hong Kong; or
  • Stay in Hong Kong for more than 180 days in a year of assessment or more than 300 days in two consecutive years of assessment, one of which is the relevant year.

 

For Hong Kong tax residents, the Hong Kong Identity Card number serves as the Taxpayer Identification Number (TIN) equivalent, including all letters and numerals (but excluding the brackets).

 

If you are unsure about your tax residency or obligations, consult a tax professional for advice.

Trading

Chubb Wealth adopts a Product Risk Rating (PRR) system to categorize funds into five risk levels, ranked in ascending order of risk:

  1. Low Risk
  2. Low to Medium Risk
  3. Medium Risk
  4. Medium to High Risk
  5. High Risk

The rating is determined through Chubb Wealth’s internal assessment of both quantitative and qualitative factors, including but not limited to general risk characteristics of the product type and underlying asset, price volatility, maximum drawdown, and fund-specific product features that influence its risk profile.

 

Chubb Wealth regularly reviews and may revise the assigned ratings without prior notice. Please note that the risk rating is intended as a reference guide for clients to gauge risk and should not be considered investment advice.

The risk profile questionnaire assesses your risk profile as an investor, including your investment objectives, risk tolerance, risk appetite and risk capacity. This helps Chubb Wealth match investment opportunities to your individual risk profile effectively.

The trading cut-off time is 4:00 PM HKT on the fund subscription or redemption cutoff dates, provided compliance checks are completed and the required client instructions or consent have been received. Instructions received after the cut-off time will be processed on the next dealing date.

 

Please refer to the dealing schedule of each instrument for specific fund subscription and redemption cut-off dates.

Fee

Chubb Wealth provides a clear and transparent fee structure tailored to your investment needs. The fees will depend on the specific investment products you choose. While we do not charge any upfront fees for Mutual funds, there may be upfront fees for Alternative funds. We do not charge fees for cash transferred into or out of your account. However, clients are advised to check with their respective banks to determine if any transfer fees or other charges may apply.

 

There may be other fees charged by fund houses from the net asset value of the funds and a portion may be received by Chubb Wealth as commission. For details, you may refer to the relevant fund offering documents. Our team will provide a detailed explanation of all fees associated with your chosen investments before you proceed.

 

Below is an example to help you understand how fees are calculated:

[Example]

Investment amount: HK$1,000

Fee structure: 1% upfront fee


Total Deduction from your Chubb cash account:

Investment amount transferred to the fund manager/transfer agency = HK$1,000 

Upfront fee charged by Chubb Wealth = 1% of HK$1,000 = HK$10

Total deducted amount = HK$1,000 + HK$10 = HK$1,010

Cash Deposit & Withdraw

Depositing money into your account is simple:

 

  • Remit money at any time from your registered designated bank account.
  • During the onboarding process, you will be provided with a dedicated bank account number for Chubb Wealth unique to your remittances.  

 

Chubb Wealth does not charge deposit bank fees. However, your designated banks may apply charges to your remittances.

The minimum investment amount for fund investments varies depending on the providers. Please refer to the fund documents for specific details.

 

No minimum holding amount is required by Chubb Wealth.

You can make a withdrawal request at any time by contacting your advisor. The processing time depends on the banks. Chubb Wealth does not apply bank charges to your cash withdrawal.

Platform Security

To safeguard your devices and computer systems while using Chubb Wealth online platform, we recommend the following cybersecurity best practices:

 

  1. Be Cautious of Phishing Attempts 
    • Messages from Chubb Wealth will NOT include any links or downloading attachments. Avoid clicking on suspicious links or downloading attachments from unknown emails, texts, or messages. 
    • Verify the sender’s identity before providing any personal or financial information. Our platform will never ask for your password or sensitive details via email, SMS or other instant messaging channel.
       
  2. Monitor Account Activity
    • Regularly review your account transactions and login history for unauthorized activity.  
    • Immediately report any suspicious activity to our customer support team.
       
  3. Secure Your Internet Connection 
    • Use a secure, private Wi-Fi network when accessing the platform. Avoid public Wi-Fi unless you’re using a trusted Virtual Private Network (VPN).  
       
  4. Use Secure Devices 
    • Avoid using shared or public computers to access your trading account. 
    • Lock your devices with a PIN, password, or biometric authentication when not in use.
       
  5. Log Out After Each Session
    • Always log out of the platform when you’re done, especially on shared or public devices.